The Sopris Guarantee

 

Our Quality:

Our quality-minded customers appreciate that nearly everything we sell is painstakingly handmade in the U.S. by the Gingerich/Wagler family. The multi-livestock use of our outstanding products has spread to every state in the US and to many foreign countries.

Our Recipe For Success:

The left foot of our business belongs to the Hackbarth/Metrick family. It attempts to keep pace with present technology without stepping on the values of the past. The right foot, the epitome of sustainability, belongs to the Amish family of Gingerich/Wagler. We respect our Amish friends and their beliefs. We appreciate their honesty, dependability, their attention to quality and the profound pride they take in their work. We admire their way of life and try our best not to disrupt it. They in turn welcome our friendship, our understanding, and a fair wage. We believe we are working toward the same goal: sustainable living.

Our Guarantee:

Uncle Tant’s lessons about function and quality, about products that work well and endure, have stayed with Charlie over the last thirty-five years. They are evident in the design of every item in our line and are backed by our guarantee and outstanding service. Our fantastic customers, many of whom have been with us for decades, are a testament to our commitment to these principles of good design and good business.

Our products are backed by a fair and simple buyer/seller understanding: If you are not happy with a product because of our failure, we will gladly make it right at our expense, including all shipping charges. You have our word on it. If your product needs to be repaired or replaced because of excessive wear or neglect we will gladly accommodate at your expense (including all shipping charges). If you need help making a product decision or with aspects relating to product use, please e-mail charlie@soprisunlimited.com or call 1-800-767-7479.